Support

Need help with On & Off? We're here for you.

Contact Us

Email: info@shoutpoint.app

FAQs

How do I make a reservation?

Browse nearby restaurants, select a deal and time slot, choose your party size, and tap "Confirm Reservation". You'll receive a confirmation instantly.

How do discounts work?

Restaurants offer time-based discounts on available slots. Discounts vary by time and availability — the less popular the time slot, the bigger the discount.

What is Premium?

Premium members can book up to 14 days in advance, access exclusive high-discount deals, and get priority reservations. You can subscribe monthly ($14.99) or yearly ($99.99).

How do I cancel a reservation?

Go to your reservations, tap the reservation you want to cancel, and select "Cancel Reservation". Please cancel at least 2 hours before your booking time.

How do I manage my subscription?

If you subscribed through Apple, go to your iPhone Settings > Apple ID > Subscriptions to manage or cancel. For other subscriptions, manage them in the app under Profile > Subscription.

How do I delete my account?

Contact us at info@shoutpoint.app and we'll process your account deletion request.